1. Information We Collect
When you purchase plants, schedule landscaping consultations, or register an account with INDOOR PETALS, we collect your name, email address, contact phone number, delivery address, and pincode solely to process orders, coordinate shipping, and send order tracking updates.
2. Payment Security & Razorpay Gateway
We do not store your credit card numbers, CVVs, UPI PINs, or net banking credentials on our servers. All financial transactions are processed securely through PCI-DSS Level 1 compliant payment gateways (Razorpay) utilizing 256-bit SSL encryption.
3. Data Protection & Third Parties
We never sell or lease your personal information to third-party advertisers. Your information is shared only with verified logistics delivery couriers to complete plant shipment handoffs and with our horticulturists to provide customer service.
4. Contact the Data Protection Team
If you have any questions or wish to request deletion of your account information, contact our privacy officer at privacy@indoorpetals.com.